Your Privacy Matters to Us

We protect your personal information and use transparent practices.

Introduction to Our Policy

This privacy policy outlines how Zorentavique collects, uses, and protects your personal information when you use our services or visit our website.

We are committed to safeguarding your privacy and handling your data responsibly according to Malaysian regulations and international standards.

Information We Collect

We gather information directly from you and automatically through website interactions to provide our services effectively and securely.

Direct Data Provided by You

  • • Personal details such as name and email entered into contact forms
  • • Email communications or requests for consultation
  • • Feedback or input shared during coaching sessions
  • • Voluntary questionnaire or assessment submissions
  • • Service preferences indicated by you

Information Collected Automatically

  • • Device type and browser information for site optimization
  • • Pages viewed and time spent on each section
  • • IP address for security and diagnostics
  • • Usage patterns to improve our service
  • • Cookie identifiers for session management

How We Use Your Data

We use your information to provide coaching services, improve user experience, and communicate updates, always respecting your privacy choices.

  • • Scheduling and managing sessions and appointments
  • • Responding to questions, feedback, or support requests
  • • Improving site design, content, and service features
  • • Personalizing communication based on your input
  • • Sending important updates about appointments or policy changes
  • • Analyzing aggregated, anonymized user trends
  • • Complying with legal and regulatory obligations

Our Commitment: We ensure your personal information is never sold or disclosed without consent, except as required by law.

Data Sharing Policy

Your information is shared only with trusted partners who help us deliver services or where legally required to protect safety and legal compliance.

Working With Service Providers

Third-party vendors, like cloud hosting and analytics, only access data necessary to fulfill their contracts and must uphold strong privacy standards.

Legal Requirements

We may disclose data to comply with Malaysian laws, a court order, or government request as needed.

Anonymous Usage Data

Aggregated statistics are collected for analysis and improvement without identifying you personally.

Your Rights and Choices

You may request to access, correct, delete, or restrict your information, as granted by Malaysian law and our company policy.

  • • Request a copy of your personal data
  • • Correct inaccurate personal information
  • • Request deletion of collected data
  • • Obtain your data in portable format
  • • Object to processing for certain reasons
  • • Request limited data processing

To exercise your rights, please contact our privacy team using the email provided at the end of this policy.

Data Security Measures

We use physical, technical, and organizational safeguards to prevent unauthorized access, loss, or alteration of your personal data.

Technical Security Basics

  • • Data encryption on sensitive communications
  • • Firewalls and intrusion prevention systems
  • • Access controls and monitoring tools
  • • Regular technical security reviews

Organizational Safeguards

  • • Staff training on privacy best practices
  • • Strict data retention and deletion policies
  • • Confidentiality agreements for all team members
  • • Incident response plans for security threats

How Long We Keep Data

Personal data is only kept as long as necessary for service delivery, legal compliance, and improvement efforts.

  • • Account records maintained for client support
  • • Session and progress data stored securely
  • • Contact and correspondence stored only as needed
  • • Transaction records kept per legal regulations
  • • Consent-based communications only when requested

Removal requests will be honored except when law requires retention.

International Data Transfers

If your data is needed outside Malaysia, safeguards like contracts and encryption are applied to protect privacy.

  • • Standard contractual clauses in place
  • • Data encryption for transfers
  • • Partner due diligence checks
  • • Only trusted service providers used

Cookies and Tracking

Cookies are used to enhance website experience, remember settings, and analyze aggregate usage patterns.

Types of Cookies Used

  • • Required for basic website functionality and security
  • • Help monitor and improve site performance
  • • Used to remember preferences across sessions
  • • Manage service features and preferences

Users can manage cookie settings anytime in browser preferences.

Policy Updates

This privacy policy may be updated. We will notify users about significant changes directly or by announcement on our site.

  • • Email notification to active users
  • • Visible banner on website homepage
  • • Updated effective dates listed
  • • Summary of key changes provided

Review this page regularly for the most current version.

Contact for Privacy Inquiries

Reach out if you have questions about privacy or want to exercise your data rights.

Zorentavique

Regus - Kuala Lumpur The Vertical Corporate Towers, Kuala Lumpur 50470 Malaysia

Phone: +6013-369 0670

Email: content@zorentavique.sbs

Last updated February 19, 2026

Effective from February 19, 2026